How big are federal contracts in Telemarketing Bureaus and Other Contact Centers nationwide?

60 awards made FY2024–FY2026 under NAICS 561422. Each award counts once, at its value now (base plus exercised options). Contracts, purchase orders, orders under contract vehicles and vehicle ceilings are shown apart: mixing them would put $5K orders next to $500M ceilings.

By kind of award

Award values by kind
KindAwards10th pct25th pctMedian75th pct90th pct
Definitive contracts12$1.24M$1.81M$2.94M$8.21M$14.30M
Purchase orders11$11.3K$12.3K$70.4K$500.0K$1.18M
Orders under contract vehicles31$55.2K$293.3K$4.77M$23.16M$28.44M
Contract vehicles (ceilings)6$0$0$141.4K$4.50M$70.00M

Definitive contracts are stand-alone contracts; purchase orders are mostly simplified acquisitions (under $350K since October 2025, $250K before). Orders are task and delivery orders and BPA calls placed under a vehicle. A vehicle's ceiling is what it may be worth with every option, often shared by many companies, not what was spent.

By set-aside

Contract and purchase-order values by set-aside
Set-aside (contracts and purchase orders)Awards10th pct25th pctMedian75th pct90th pct
No set-aside18$11.3K$61.3K$500.0K$4.42M$14.30M
8(a)4too few to show percentiles
Women-owned (WOSB/EDWOSB)1too few to show percentiles

Competed or not

Award values by competition
How it was bought (all but vehicles)Awards10th pct25th pctMedian75th pct90th pct
Competed41$27.8K$281.3K$2.94M$11.75M$26.96M
Not competed13$58.5K$177.3K$2.09M$3.26M$8.21M

By state

Contract and purchase-order values by state
Where the work is (contracts and purchase orders)Awards10th pct25th pctMedian75th pct90th pct
MD5$58.5K$1.18M$2.94M$3.26M$10.54M
DC4too few to show percentiles
VA4too few to show percentiles
NM1too few to show percentiles
NY1too few to show percentiles
AK1too few to show percentiles
KY1too few to show percentiles
WA1too few to show percentiles
CA1too few to show percentiles
TX1too few to show percentiles

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From USAspending.gov prime award data: the base action of each award (modification 0) in the fiscal years shown, with its industry, place, set-aside and competition; values as of the latest action. Percentiles are actual awards' values; with fewer than 5 awards only the count is shown. This page shows what was awarded; it is not a suggested price for any bid.

Typical federal contract size: Telemarketing Bureaus and Other Contact Centers (NAICS 561422) nationwide · SpendQuery