Putting the award page together from the records…
Putting the award page together from the records…
FY24 TSD SDO TIER 1 HELP DESK SUPPORT - NRE MIP CRQ 4589699 POP: 15 MARCH 2024 - 14 MARCH 2025
Up for re-bid: ends 2027-03-14. Recompete brief → · Cross Program Alignment ↗
SpendQuery holds FY2023 on; earlier years are on USAspending.gov.
No subawards reported for this award. Primes report subawards of $30,000 or more; many awards have none.
21 actions since 2024-03-04. Each is a modification or amendment with the money it added or took back.
| Date | Modification | Kind | Amount | What the agency wrote |
|---|---|---|---|---|
| 2026-08-31 | P00020 | Administrative change | $0 | CENTRALIZED TIER 1 HELP DESK SUPPORT FOR THE CLIENT EXPERIENCE CENTER (CEC) |
| 2026-08-26 | P00019 | Administrative change | $0 | CENTRALIZED TIER 1 HELP DESK SUPPORT FOR THE CLIENT EXPERIENCE CENTER (CEC) |
| 2026-07-21 | P00018 | Administrative change | $0 | CENTRALIZED TIER 1 HELP DESK SUPPORT FOR THE CLIENT EXPERIENCE CENTER (CEC) |
| 2026-07-08 | P00017 | Funding only | $9.38M | CENTRALIZED TIER 1 HELP DESK SUPPORT FOR THE CLIENT EXPERIENCE CENTER (CEC) |
| 2026-05-11 | P00016 | Administrative change | $0 | CENTRALIZED TIER 1 HELP DESK SUPPORT FOR THE CLIENT EXPERIENCE CENTER (CEC) |
| 2026-03-12 | P00015 | Option exercised | $9.92M | FY24 TSD SDO TIER 1 HELP DESK SUPPORT - NRE MIP |
| 2026-01-12 | P00014 | Supplemental agreement (work within scope) | $0 | FY24 TSD SDO TIER 1 HELP DESK SUPPORT - NRE MIP |
| 2026-01-05 | P00013 | Administrative change | $0 | FY24 TSD SDO TIER 1 HELP DESK SUPPORT - NRE MIP |
| 2025-11-19 | P00012 | Administrative change | $0 | FY24 TSD SDO TIER 1 HELP DESK SUPPORT - NRE MIP |
| 2025-09-25 | P00011 | Supplemental agreement (work within scope) | -$1.24M | FY24 TSD SDO TIER 1 HELP DESK SUPPORT - NRE MIP |
| 2025-09-22 | P00010 | Supplemental agreement (work within scope) | $0 | FY24 TSD SDO TIER 1 HELP DESK SUPPORT - NRE MIP |
| 2025-06-25 | P00009 | Supplemental agreement (work within scope) | -$3.42M | FY24 TSD SDO TIER 1 HELP DESK SUPPORT - NRE MIP |
| 2025-05-16 | P00008 | Supplemental agreement (work within scope) | $0 | FY24 TSD SDO TIER 1 HELP DESK SUPPORT - NRE MIP |
| 2025-05-05 | P00007 | Funding only | $10.16M | FY24 TSD SDO TIER 1 HELP DESK SUPPORT - NRE MIP MOD 00007 ACCOMPLISHES THE FOLLOWING: 1)ADDITION OF FUNDS FOR CLINS 1001 AND 1002 TO FUND PERIOD OF PERFORMANCE THROUGH 03/14/2026 |
| 2025-04-24 | P00006 | Funding only | $4.34M | FY24 TSD SDO TIER 1 HELP DESK SUPPORT - NRE MIP MOD 00006 ACCOMPLISHES THE FOLLOWING: 1)ADDITION OF FUNDS FOR CLINS 1005 AND 1006 TO FUND PERIOD OF PERFORMANCE THROUGH 03/14/2026 |
| 2025-04-09 | P00005 | Administrative change | $0 | FY24 TSD SDO TIER 1 HELP DESK SUPPORT - NRE MIP MOD 00005 ACCOMPLISHES THE FOLLOWING: 1)CHANGES COR AND IPP APPROVER 1 FROM TIM BRESLIN TO JONNA JONES |
| 2025-03-14 | P00004 | Option exercised | $6.08M | FY24 TSD SDO TIER 1 HELP DESK SUPPORT - NRE MIP MOD 00004 ACCOMPLISHES THE FOLLOWING: 1)EXERCISE OPTION YEAR 1 AND UPDATE CLIN DESCRIPTIONS 2)MODIFICATION ADDS JONNA JONES AS AN ALTERNATE COR AND REMOVES CARI HOOVER AS AN ALTERNATE COR 3)CHANGES |
| 2024-12-09 | P00003 | Supplemental agreement (work within scope) | $0 | FY24 TSD SDO TIER 1 HELP DESK SUPPORT - NRE MIP MOD 00003 - UPDATE "OUTBOUND" CALL PROCEDURES AND TO REMOVE THE "INBOUND" CALL BILLING/INVOICING CONFLICT |
| 2024-09-04 | P00002 | Supplemental agreement (work within scope) | $3.40M | FY24 TSD SDO TIER 1 HELP DESK SUPPORT - NRE MIP MOD 00002 - ADDS CEC AS SUPPORTED CUSTOMER FOR BASE AND ALL OPTION CLINS. |
| 2024-08-15 | P00001 | Funding only | $8.01M | FY24 TSD SDO TIER 1 HELP DESK SUPPORT - NRE MIP MOD 00001 - PROVIDE FULL FY24 FUNDING |
| 2024-03-04 | 0 | $7.18M | FY24 TSD SDO TIER 1 HELP DESK SUPPORT - NRE MIP CRQ 4589699 POP: 15 MARCH 2024 - 14 MARCH 2025 |
Source: USAspending.gov prime award transactions and FSRS subaward reports, as loaded by SpendQuery (data as of 2026-10-20). Amounts are obligations (money committed), not outlays. The official record on USAspending.gov ↗