SpendQuery holds FY2023 on; earlier years are on USAspending.gov.
Subcontractors: where the money went next
No subawards reported for this award. Primes report subawards of $30,000 or more; many awards have none.
Every action
21 actions since 2024-03-04. Each is a modification or amendment with the money it added or took back.
Date
Modification
Kind
Amount
What the agency wrote
2026-08-31
P00020
Administrative change
$0
CENTRALIZED TIER 1 HELP DESK SUPPORT FOR THE CLIENT EXPERIENCE CENTER (CEC)
2026-08-26
P00019
Administrative change
$0
CENTRALIZED TIER 1 HELP DESK SUPPORT FOR THE CLIENT EXPERIENCE CENTER (CEC)
2026-07-21
P00018
Administrative change
$0
CENTRALIZED TIER 1 HELP DESK SUPPORT FOR THE CLIENT EXPERIENCE CENTER (CEC)
2026-07-08
P00017
Funding only
$9.38M
CENTRALIZED TIER 1 HELP DESK SUPPORT FOR THE CLIENT EXPERIENCE CENTER (CEC)
2026-05-11
P00016
Administrative change
$0
CENTRALIZED TIER 1 HELP DESK SUPPORT FOR THE CLIENT EXPERIENCE CENTER (CEC)
2026-03-12
P00015
Option exercised
$9.92M
FY24 TSD SDO TIER 1 HELP DESK SUPPORT - NRE MIP
2026-01-12
P00014
Supplemental agreement (work within scope)
$0
FY24 TSD SDO TIER 1 HELP DESK SUPPORT - NRE MIP
2026-01-05
P00013
Administrative change
$0
FY24 TSD SDO TIER 1 HELP DESK SUPPORT - NRE MIP
2025-11-19
P00012
Administrative change
$0
FY24 TSD SDO TIER 1 HELP DESK SUPPORT - NRE MIP
2025-09-25
P00011
Supplemental agreement (work within scope)
-$1.24M
FY24 TSD SDO TIER 1 HELP DESK SUPPORT - NRE MIP
2025-09-22
P00010
Supplemental agreement (work within scope)
$0
FY24 TSD SDO TIER 1 HELP DESK SUPPORT - NRE MIP
Source: USAspending.gov prime award transactions and FSRS subaward reports, as loaded by SpendQuery (data as of 2026-10-21). Amounts are obligations (money committed), not outlays. The official record on USAspending.gov ↗
2025-06-25
P00009
Supplemental agreement (work within scope)
-$3.42M
FY24 TSD SDO TIER 1 HELP DESK SUPPORT - NRE MIP
2025-05-16
P00008
Supplemental agreement (work within scope)
$0
FY24 TSD SDO TIER 1 HELP DESK SUPPORT - NRE MIP
2025-05-05
P00007
Funding only
$10.16M
FY24 TSD SDO TIER 1 HELP DESK SUPPORT - NRE MIP MOD 00007 ACCOMPLISHES THE FOLLOWING: 1)ADDITION OF FUNDS FOR CLINS 1001 AND 1002 TO FUND PERIOD OF PERFORMANCE THROUGH 03/14/2026
2025-04-24
P00006
Funding only
$4.34M
FY24 TSD SDO TIER 1 HELP DESK SUPPORT - NRE MIP MOD 00006 ACCOMPLISHES THE FOLLOWING: 1)ADDITION OF FUNDS FOR CLINS 1005 AND 1006 TO FUND PERIOD OF PERFORMANCE THROUGH 03/14/2026
2025-04-09
P00005
Administrative change
$0
FY24 TSD SDO TIER 1 HELP DESK SUPPORT - NRE MIP MOD 00005 ACCOMPLISHES THE FOLLOWING: 1)CHANGES COR AND IPP APPROVER 1 FROM TIM BRESLIN TO JONNA JONES
2025-03-14
P00004
Option exercised
$6.08M
FY24 TSD SDO TIER 1 HELP DESK SUPPORT - NRE MIP MOD 00004 ACCOMPLISHES THE FOLLOWING: 1)EXERCISE OPTION YEAR 1 AND UPDATE CLIN DESCRIPTIONS 2)MODIFICATION ADDS JONNA JONES AS AN ALTERNATE COR AND REMOVES CARI HOOVER AS AN ALTERNATE COR 3)CHANGES
2024-12-09
P00003
Supplemental agreement (work within scope)
$0
FY24 TSD SDO TIER 1 HELP DESK SUPPORT - NRE MIP MOD 00003 - UPDATE "OUTBOUND" CALL PROCEDURES AND TO REMOVE THE "INBOUND" CALL BILLING/INVOICING CONFLICT
2024-09-04
P00002
Supplemental agreement (work within scope)
$3.40M
FY24 TSD SDO TIER 1 HELP DESK SUPPORT - NRE MIP MOD 00002 - ADDS CEC AS SUPPORTED CUSTOMER FOR BASE AND ALL OPTION CLINS.
2024-08-15
P00001
Funding only
$8.01M
FY24 TSD SDO TIER 1 HELP DESK SUPPORT - NRE MIP MOD 00001 - PROVIDE FULL FY24 FUNDING
2024-03-04
0
$7.18M
FY24 TSD SDO TIER 1 HELP DESK SUPPORT - NRE MIP CRQ 4589699 POP: 15 MARCH 2024 - 14 MARCH 2025