2032H520F00164↗

Name: 2032H520F00164: Contact Center Support Division (CCSD) Support Covid-19
Creator: SpendQuery

CONTACT CENTER SUPPORT DIVISION (CCSD) SUPPORT COVID-19

Delivery Order · Internal Revenue Service · to Peraton Inc. (UEI ZBPQEJVECCT4) · data as of 2026-09-30

Obligated to date$32.66M25 actions

Current value$60.75Mwith options exercised

Potential value$66.09Mif every option is used

Period2020-09-30 → 2026-03-29current end date

Passed on$21.89Mto 4 subcontractors

What it is

Product or service: IT and Telecom- Integrated Hardware/Software/Services Solutions, Predominantly Services (PSC D318)
Industry: Computer Systems Design Services (NAICS 541512)
Contracting office: IT Operations (205AE9)
Competition: Full and open competition · 2 offers received
Pricing: Labor hours
How it was bought: GWAC · under Alliant 2 (47QTCK18D0011)
Solicitation: 2032H5-19-Q-00075
Where the work is: Fairfax, VA · district VA-11
Topics: covid

Obligations by fiscal year

FY2023$12.78M

FY2024$13.34M

FY2025$6.68M

FY2026-$149.7K

SpendQuery holds FY2023 on; earlier years are on USAspending.gov.

Subcontractors: where the money went next

4 subawards totaling $21.89M (67.0% of what was obligated), as Peraton Inc. reported them. Primes report subawards of $30,000 or more; smaller ones and unreported ones aren't here.

Subcontractor	Amount	Subawards	Where	First	Last
Tiverity	$14.91M	1	GA	2025-10-02	2025-10-02
Wisemen Multimedia, LLC	$3.16M	1	GA	2025-10-02	2025-10-02
Grant Leading Technology LLC	$2.53M	1	MD	2025-10-09	2025-10-09
Noblis, Inc.	$1.29M	1	VA	2024-05-07	2024-05-07

The largest single subawards

Date	To	Amount	For
2025-10-02	Tiverity Consulting Inc	$14.91M	PROVIDES TECHNICAL INTEGRATION AND ONGOING PROFESSIONAL SERVICES IN SUPPORT FOR CISCO INTELLIGENT CONTACT MANAGEMENT SYSTEM TO INCLUDE SCRIPTING CHANGES REFLECTIVE OF THE CONTACT CENTER ENTERPRISE BUSINESS CALL ROUTING…
2025-10-02	Wisemen Multimedia, LLC	$3.16M	PROVIDES TECHNICAL INTEGRATION AND ONGOING PROFESSIONAL SERVICES IN SUPPORT FOR CISCO INTELLIGENT CONTACT MANAGEMENT SYSTEM TO INCLUDE SCRIPTING CHANGES REFLECTIVE OF THE CONTACT CENTER ENTERPRISE BUSINESS CALL ROUTING…
2025-10-09	Grant Leading Technology LLC	$2.53M	TECHNICAL INTEGRATION AND ONGOING PROFESSIONAL SERVICES IN SUPPORT FOR CISCO INTELLIGENT CONTACT MANAGEMENT SYSTEM TO INCLUDE SCRIPTING CHANGES REFLECTIVE OF THE CONTACT CENTER ENTERPRISE BUSINESS CALL ROUTING RULES
2024-05-07	Noblis, Inc.	$1.29M	SUBCONTRACT LABOR

Every action

25 actions since 2022-10-05. Each is a modification or amendment with the money it added or took back.

Date	Modification	Kind	Amount	What the agency wrote
2026-07-21	P00047	Supplemental agreement (work within scope)	-$149.7K	FUNDING REALIGNMENT AND DEOBLIGATION MODIFICATION. CONTACT CENTER SUPPORT DIVISION SUPPORT
2025-09-17	P00046	Administrative change	$0	OPTION TO EXTEND SERVICES FOR 6 MONTHS (9/30/2025 - 3/29/2026) FOR THE CONTACT CENTER SUPPORT DIVISION (CCSD) SUPPORT
2025-09-12	P00045	Option exercised	$4.86M	EXERCISE 52.217-8 OPTION TO EXTEND SERVICES FOR 6 MONTHS (9/30/2025 - 3/29/2026) FOR THE CONTACT CENTER SUPPORT DIVISION (CCSD) SUPPORT
2025-08-19	P00044	Administrative change	$0	REALIGNMENT OF CLINS FOR CONTACT CENTER SUPPORT DIVISION (CCSD) SUPPORT
2025-07-31	P00043	Funding only	-$799.6K	THIS MODIFICATION IS CREATED TO DE-SCOPE CLINS 4004C AND 4004H FOR OY4. DEOBLIGATE FUNDS.
2025-07-08	P00042	Administrative change	-$461.1K	THIS MODIFICATION IS CREATED TO DE-SCOPE CLINS 4004C AND 4004H FOR OY4. DEOBLIGATE FUNDS.
2025-02-28	P00041	Funding only	$3.09M	FUNDING ACTION FOR CONTACT CENTER SUPPORT DIVISION (CCSD) SUPPORT
2024-09-26	P00040	Funding only	$1.10M	FUNDING ACTION FOR CONTACT CENTER SUPPORT DIVISION (CCSD) SUPPORT
2024-09-20	P00039	Administrative change	-$1.10M	FUNDING ACTION FOR CONTACT CENTER SUPPORT DIVISION (CCSD) SUPPORT
2024-09-13	P00038	Option exercised	$10.31M	FUNDING ACTION FOR CONTACT CENTER SUPPORT DIVISION (CCSD) SUPPORT
2024-07-18

Source: USAspending.gov prime award transactions and FSRS subaward reports, as loaded by SpendQuery (data as of 2026-09-30). Amounts are obligations (money committed), not outlays. The official record on USAspending.gov ↗