Putting the award page together from the records…
Putting the award page together from the records…
CONTACT CENTER SUPPORT SERVICES
Up for re-bid: ends 2027-09-30. Recompete brief → · FCC OEA Optimization Request for Information (RFI) ↗
SpendQuery holds FY2023 on; earlier years are on USAspending.gov.
1 subaward totaling $248.4K (3.9% of what was obligated), as Asrc Federal Technology Solutions, LLC reported them. Primes report subawards of $30,000 or more; smaller ones and unreported ones aren't here.
| Subcontractor | Amount | Subawards | Where | First | Last |
|---|---|---|---|---|---|
| Pearl Interactive Network LLC | $248.4K | 1 | GA | 2025-11-03 | 2025-11-03 |
| Date | To | Amount | For |
|---|---|---|---|
| 2025-11-03 | Pearl Interactive Network LLC | $248.4K | PROVIDE SUPPLIES/SERVICES ON PRIME CONTRACT AS OUTLINED IN THE SOW. |
9 actions since 2025-09-25. Each is a modification or amendment with the money it added or took back.
| Date | Modification | Kind | Amount | What the agency wrote |
|---|---|---|---|---|
| 2026-09-16 | P00008 | Option exercised | $3.30M | CONTACT CENTER SUPPORT SERVICES |
| 2026-07-28 | P00007 | Change order | $342.4K | CONTACT CENTER SUPPORT SERVICES |
| 2026-07-02 | P00006 | Funding only | $432.2K | CONTACT CENTER SUPPORT SERVICES |
| 2026-04-14 | P00005 | Funding only | $774.6K | CONTACT CENTER SUPPORT SERVICES |
| 2026-03-12 | P00004 | Supplemental agreement (work within scope) | $0 | CONTACT CENTER SUPPORT SERVICES |
| 2026-02-19 | P00003 | Administrative change | $0 | CONTACT CENTER SUPPORT SERVICES |
| 2026-01-29 | P00002 | Funding only | $543.3K | CONTACT CENTER SUPPORT SERVICES |
| 2025-12-16 | P00001 | Supplemental agreement (work within scope) | $286.8K | CONTACT CENTER SUPPORT SERVICES |
| 2025-09-25 | 0 | $647.4K | CONTACT CENTER SUPPORT SERVICES |
Source: USAspending.gov prime award transactions and FSRS subaward reports, as loaded by SpendQuery (data as of 2026-10-22). Amounts are obligations (money committed), not outlays. The official record on USAspending.gov ↗