28321323FDS030135↗
Avaya Federal Solutions, Inc received this contract from Ssa Ofc of Acquisition Grants, Social Security Administration: $1.78M obligated so far for it and telecom - data center support services (labor). Its period of performance ended 2023-12-14.
Key facts · data as of Oct 25, 2026
- Recipient
- Avaya Federal Solutions, Inc
- Awarding agency
- Social Security Administration
- Contracting office
- Ssa Ofc of Acquisition Grants (283213)
- Obligated to date
- $1.78M
- Potential value
- $1.78M
- Ends
- 2023-12-14
Source: USAspending.gov prime award records (obligations: money committed, not outlays), data as of Oct 25, 2026.
Cite this page: SpendQuery, Award 28321323FDS030135, data as of Oct 25, 2026, https://spendquery.com/award?id=CONT_AWD_28321323FDS030135_2800_SS000760066_2800
Avaya Federal Solutions, Inc: all federal awards · Social Security Administration: spending · Ssa Ofc of Acquisition Grants: what it buys
THE PURPOSE OF THIS TASK ORDER IS TO CONTINUE MANAGED SERVICES AND MAINTENANCE SUPPORT FOR THE TSRP VERINT SOLUTION. THIS SOLUTION PROVIDES WORKFORCE OPTIMIZATION (WFO) TOOLS THAT ARE USED BY SUPERVISORS TO MANAGE NATIONAL 800 NUMBER (N8NN) AGENTS.
What it is
- Product or service
- IT and Telecom - Data Center Support Services (Labor) (PSC DC01)
- Industry
- Wired Telecommunications Carriers (NAICS 517110)
- Contracting office
- Ssa Ofc of Acquisition Grants (283213)
- Competition
- Full and open competition
- Pricing
- Firm fixed price
- How it was bought
- Single-award IDIQ · under SS000760066
- Where the work is
- Baltimore (City), MD · district MD-07
Obligations by fiscal year
SpendQuery holds FY2023 on; earlier years are on USAspending.gov.
Subcontractors: where the money went next
No subawards reported for this award. Primes report subawards of $30,000 or more; many awards have none.
Every action
1 action since 2023-06-14. Each is a modification or amendment with the money it added or took back.
| Date | Modification | Kind | Amount | What the agency wrote |
|---|---|---|---|---|
| 2023-06-14 | 0 | $1.78M | THE PURPOSE OF THIS TASK ORDER IS TO CONTINUE MANAGED SERVICES AND MAINTENANCE SUPPORT FOR THE TSRP VERINT SOLUTION. THIS SOLUTION PROVIDES WORKFORCE OPTIMIZATION (WFO) TOOLS THAT ARE USED BY SUPERVISORS TO MANAGE NATIONAL 800 NUMBER (N8NN) AGENTS. |
Source: USAspending.gov prime award transactions and FSRS subaward reports, as loaded by SpendQuery (data as of 2026-10-25). Amounts are obligations (money committed), not outlays. The official record on USAspending.gov ↗