70FBTX25F00000007↗

Name: 70FBTX25F00000007: Labor Hour Call Order Against Femas Bpa Outsourced Contact Center Oc3
Creator: SpendQuery

LABOR HOUR CALL ORDER AGAINST FEMAS BPA OUTSOURCED CONTACT CENTER OC3

Delivery Order · Federal Emergency Management Agency · to Maximus Federal Services, Inc. (UEI TREKW6J3QSF5) · data as of 2026-09-30

Obligated to date$11.75M8 actions

Current value$11.75Mwith options exercised

Period2024-10-07 → 2025-05-04up to 2026-01-06 with options

Passed on$12.29Mto 5 subcontractors

What it is

Product or service: Support- Management: Data Collection (PSC R702)
Industry: Telemarketing Bureaus and Other Contact Centers (NAICS 561422)
Contracting office: Texas Npsc(Txnp) (70FBTX)
Competition: Full and open competition · 4 offers received
Pricing: Labor hours
How it was bought: GSA Schedule · under GS35F685GA
Solicitation: 70FBTX25Q00000001
Where the work is: Fairfax, VA · district VA-08
Funding law: Other emergency or disaster supplementals

Obligations by fiscal year

FY2025$18.02M

FY2026-$6.27M

SpendQuery holds FY2023 on; earlier years are on USAspending.gov.

Subcontractors: where the money went next

5 subawards totaling $12.29M (104.6% of what was obligated), as Maximus Federal Services, Inc. reported them. Primes report subawards of $30,000 or more; smaller ones and unreported ones aren't here.

Subcontractor	Amount	Subawards	Where	First	Last
Insight Global, LLC	$6.60M	1	GA	2024-10-07	2024-10-07
3BM, Inc.	$2.62M	1	FL	2024-10-07	2024-10-07
Capitol Bridge, LLC	$1.98M	1	VA	2024-10-07	2024-10-07
Inktel Government Bpo Services LLC	$593.4K	1	FL	2024-10-07	2024-10-07
Activus Connect LLC	$496.8K	1	FL	2024-10-07	2024-10-07

The largest single subawards

Date	To	Amount	For
2024-10-07	Insight Global, LLC	$6.60M	DURING PERIODS OF HIGH DISASTER ACTIVITY, THERE IS A NEED TO RESPOND TO INCOMING CALLS AND PERFORM DATA ENTRY FOR INDIVIDUALS AND BUSINESSES IN DIRECT SUPPORT OF DISASTER ACTIVITY. MAXIMUS REQUIRES THE SUBCONTRACTOR TO…
2024-10-07	3BM, Inc.	$2.62M	DURING PERIODS OF HIGH DISASTER ACTIVITY, THERE IS A NEED TO RESPOND TO INCOMING CALLS AND PERFORM DATA ENTRY FOR INDIVIDUALS AND BUSINESSES IN DIRECT SUPPORT OF DISASTER ACTIVITY. MAXIMUS REQUIRES THE SUBCONTRACTOR TO…
2024-10-07	Capitol Bridge, LLC	$1.98M	DURING PERIODS OF HIGH DISASTER ACTIVITY, THERE IS A NEED TO RESPOND TO INCOMING CALLS AND PERFORM DATA ENTRY FOR INDIVIDUALS AND BUSINESSES IN DIRECT SUPPORT OF DISASTER ACTIVITY. MAXIMUS REQUIRES THE SUBCONTRACTOR TO…

Every action

8 actions since 2024-10-06. Each is a modification or amendment with the money it added or took back.

Date	Modification	Kind	Amount	What the agency wrote
2026-02-27	P00007	Close-out	-$6.27M	THE PURPOSE OF THIS MODIFICATION IS TO DE-OBLIGATE EXCESS FUNDS & FINAL CLOSEOUT FEMAS BPA OUTSOURCED CONTACT CENTER OC3.
2025-04-02	P00006	Option exercised	$0	OC3 CALL ORDER 14 OPTION 6 IMPLEMENTING THE PRESIDENTS DEPARTMENT OF GOVERNMENT EFFICIENCY COST EFFICIENCY INITIATIVE, FALLS WITHIN SECTION 2(D) AS A NON-COVERED CONTRACT AND ALIGNS WITH PUBLIC SAFETY.
2025-03-06	P00005	Option exercised	$3.65M	OC3 CALL ORDER 14 OPTION 5 IMPLEMENTING THE PRESIDENTS DEPARTMENT OF GOVERNMENT EFFICIENCY COST EFFICIENCY INITIATIVE, FALLS WITHIN SECTION 2(D) AS A NON-COVERED CONTRACT AND ALIGNS WITH PUBLIC SAFETY.
2025-02-03	P00004	Funding only	$0	OC3 CALL ORDER 14 OPTION 4
2025-01-08	P00003	Option exercised	$3.59M	OC3 CALL ORDER 14 OPTION 3
2024-12-04	P00002	Option exercised	$3.59M	OC3 CALL ORDER 14 OPTION 2
2024-11-06	P00001	Option exercised	$3.59M	OC3 CALL ORDER 14 OPTION 1
2024-10-06	0		$3.59M	LABOR HOUR CALL ORDER AGAINST FEMAS BPA OUTSOURCED CONTACT CENTER OC3

Source: USAspending.gov prime award transactions and FSRS subaward reports, as loaded by SpendQuery (data as of 2026-09-30). Amounts are obligations (money committed), not outlays. The official record on USAspending.gov ↗