Putting the award page together from the records…
Putting the award page together from the records…
AT&T Enterprises, LLC received this contract from Uscis Contracting Office(Erbur), U.S. Citizenship and Immigration Services: $55.21M obligated so far for it and telecom - service delivery support services: itsm, operations center, project/pm (labor). Its period of performance ended 2026-09-27; options could extend it to 2027-07-02.
Key facts · data as of Oct 23, 2026
Source: USAspending.gov prime award records (obligations: money committed, not outlays), data as of Oct 23, 2026.
Cite this page: SpendQuery, Award 70SBUR22F00000252, data as of Oct 23, 2026, https://spendquery.com/award?id=CONT_AWD_70SBUR22F00000252_7003_GS00Q17NSD3000_4732
AT&T Enterprises, LLC: all federal awards · Department of Homeland Security: spending · Uscis Contracting Office(Erbur): what it buys · The follow-on: recompete brief
USCIS HAS A REQUIREMENT FOR ENTERPRISE CONTACT CENTER SERVICES WHICH WILL SUPPORT USCIS'S MISSION BY FACILITATING AND PROVIDING THE CRITICAL COMMUNICATION ABILITY WITH ALL INTERNAL AND EXTERNAL CUSTOMERS.
Up for re-bid: ends 2026-09-27. Recompete brief → · Justification for Exception to Fair Opportunity (JEFO), Outcome-based Delivery and Development, Security, Operations Services III (ODOS III) Extension ↗
SpendQuery holds FY2023 on; earlier years are on USAspending.gov.
No subawards reported for this award. Primes report subawards of $30,000 or more; many awards have none.
23 actions since 2022-11-16. Each is a modification or amendment with the money it added or took back.
| Date | Modification | Kind | Amount | What the agency wrote |
|---|---|---|---|---|
| 2026-08-12 | P00024 | Option exercised | $11.41M | USCIS ENTERPRISE CONTACT CENTER PROVIDES PUBLIC INTERFACE FOR INQUIRIES REGARDING CASE STATUS, IMMIGRATION PROCEDURES, OR OTHER URGENT ISSUES. THE PURPOSE OF THIS MODIFICATION IS TO EXERCISE OPTION PERIOD 4. |
| 2026-07-17 | P00023 | Supplemental agreement (work within scope) | $0 | USCIS ENTERPRISE CONTACT CENTER PROVIDES PUBLIC INTERFACE FOR INQUIRIES REGARDING CASE STATUS, IMMIGRATION PROCEDURES, OR OTHER URGENT ISSUES. THE PURPOSE OF THIS MODIFICATION IS TO DECREASE THE VALUE OF CLINS 4001 AND 4006 IN OPTION PERIOD 4. |
| 2026-06-24 | P00022 | Supplemental agreement (work within scope) | $1.17M | USCIS ENTERPRISE CONTACT CENTER PROVIDES PUBLIC INTERFACE FOR INQUIRIES REGARDING CASE STATUS, IMMIGRATION PROCEDURES, OR OTHER URGENT ISSUES. THE PURPOSE OF THIS MODIFICATION IS TO UPGRADE EXISTING INTERACTIVE VOICE RESPONSE (IVR) SYSTEM WITH ARTIF |
| 2025-12-12 | P00021 | Supplemental agreement (work within scope) | $0 | USCIS ENTERPRISE CONTACT CENTER PROVIDES PUBLIC INTERFACE FOR INQUIRIES REGARDING CASE STATUS, IMMIGRATION PROCEDURES, OR OTHER URGENT ISSUES. THE PURPOSE OF THIS MODIFICATION IS TO REALIGN FUNDS FROM CLIN 2001 TO 2003 AND UPDATE SECURITY LANGUAGE. |
| 2025-09-10 | P00020 | Option exercised | $12.31M | USCIS ENTERPRISE CONTACT CENTER PROVIDES PUBLIC INTERFACE FOR INQUIRIES REGARDING CASE STATUS, IMMIGRATION PROCEDURES, OR OTHER URGENT ISSUES. THE PURPOSE OF THIS MODIFICATION IS TO EXERCISE OPTION YEAR 3. |
| 2025-08-25 | P00019 | Supplemental agreement (work within scope) | $0 | USCIS ENTERPRISE CONTACT CENTER NO COST MODIFICATION TO ADD SERVICES. |
| 2025-08-15 | P00018 | Supplemental agreement (work within scope) | $0 | USCIS ENTERPRISE CONTACT CENTER REALIGNMENT OF FUNDS FOR OY2 AND OY3, ADDITION OF 6 SERVICE CENTER SITES AND POC UPDATES. |
| 2025-01-31 | P00017 | Supplemental agreement (work within scope) | $1.75M | USCIS ENTERPRISE CONTACT CENTER ADDITIONAL DEVELOPMENT WORK OPTION PERIOD 2. |
| 2024-11-27 | P00016 | Supplemental agreement (work within scope) | $1.64M | USCIS ENTERPRISE CONTACT CENTER EXERCISE OF OPTION PERIOD 2 |
| 2024-09-27 | P00015 | Supplemental agreement (work within scope) | $0 | USCIS ENTERPRISE CONTACT CENTER EXERCISE OF OPTION PERIOD 2 |
| 2024-09-13 | P00014 | Option exercised | $9.48M | USCIS ENTERPRISE CONTACT CENTER EXERCISE OF OPTION PERIOD 2 |
| 2024-06-07 | P00013 | Option exercised | $2.67M | USCIS ENTERPRISE CONTACT CENTER FUNDING AND EXERCISE OPTION MODIFICATION. |
| 2024-05-08 | P00012 | Change order | $0 | USCIS ENTERPRISE CONTACT CENTER MODIFICATION TO UPDATE PERIOD OF PERFORMANCE. |
| 2024-03-14 | P00011 | Funding only | $0 | USCIS ENTERPRISE CONTACT CENTER MODIFICATION FOR VIS ADMIN. |
| 2024-02-27 | P00010 | Change order | -$680.7K | USCIS ENTERPRISE CONTACT CENTER MODIFICATION FOR BRANDED VOICE. |
| 2024-01-04 | P00009 | Change order | $0 | USCIS ENTERPRISE CONTACT CENTER MODIFICATION FOR CUSTOMIZED CCP SUPPORT AND UPDATED CUI CLAUSES. |
| 2023-10-20 | P00008 | Administrative change | $0 | USCIS ENTERPRISE CONTACT CENTER |
| 2023-09-21 | P00007 | Administrative change | $0 | USCIS ENTERPRISE CONTACT CENTER - MODIFICATION TO ADD VERBIAGE TO BREAK DOWN THE QUARTERLY BILLING CEILINGS. |
| 2023-08-25 | P00006 | Option exercised | $230.0K | USCIS ENTERPRISE CONTACT CENTER - MODIFICATION TO ADD FUNDS TO CLIN 1011 |
| 2023-05-12 | P00005 | Option exercised | $15.23M | OPTION PERIOD 1. |
| 2023-03-15 | P00004 | Supplemental agreement (work within scope) | $0 | USCIS HAS A REQUIREMENT FOR ENTERPRISE CONTACT CENTER SERVICES WHICH WILL SUPPORT USCIS'S MISSION BY FACILITATING AND PROVIDING THE CRITICAL COMMUNICATION ABILITY WITH ALL INTERNAL AND EXTERNAL CUSTOMERS. |
| 2022-12-28 | P00003 | Change order | $0 | USCIS HAS A REQUIREMENT FOR ENTERPRISE CONTACT CENTER SERVICES WHICH WILL SUPPORT USCIS'S MISSION BY FACILITATING AND PROVIDING THE CRITICAL COMMUNICATION ABILITY WITH ALL INTERNAL AND EXTERNAL CUSTOMERS. |
| 2022-11-16 | P00002 | Administrative change | $0 | USCIS HAS A REQUIREMENT FOR ENTERPRISE CONTACT CENTER SERVICES WHICH WILL SUPPORT USCIS'S MISSION BY FACILITATING AND PROVIDING THE CRITICAL COMMUNICATION ABILITY WITH ALL INTERNAL AND EXTERNAL CUSTOMERS. |
Source: USAspending.gov prime award transactions and FSRS subaward reports, as loaded by SpendQuery (data as of 2026-10-23). Amounts are obligations (money committed), not outlays. The official record on USAspending.gov ↗