70SBUR26F00000016↗

Name: 70SBUR26F00000016: Salesforce CRM Software Supports Uscis Call Centers With Real-Time Access to Customer Information. IT Is a Modern, Integrated, and Centralized CRM Tool That Provides a Common Interface for All Related Customer Information, Which Can Be Accessed, Upda
Creator: SpendQuery
License: https://www.usa.gov/government-works

Panamerica Computers, Inc. received this contract from Uscis Contracting Office(Erbur), U.S. Citizenship and Immigration Services: $11.30M obligated so far for it and telecom - business application/application development software as a service. It runs to 2026-11-29.

Key facts · data as of Oct 21, 2026

Recipient: Panamerica Computers, Inc.
Awarding agency: U.S. Citizenship and Immigration Services (Department of Homeland Security)
Contracting office: Uscis Contracting Office(Erbur) (70SBUR)
Obligated to date: $11.30M
Potential value: $11.30M
Ends: 2026-11-29

Source: USAspending.gov prime award records (obligations: money committed, not outlays), data as of Oct 21, 2026.

Cite this page: SpendQuery, Award 70SBUR26F00000016, data as of Oct 21, 2026, https://spendquery.com/award?id=CONT_AWD_70SBUR26F00000016_7003_NNG15SD02B_8000

Panamerica Computers, Inc.: all federal awards · Department of Homeland Security: spending · Uscis Contracting Office(Erbur): what it buys · The follow-on: recompete brief

SALESFORCE CRM SOFTWARE SUPPORTS USCIS CALL CENTERS WITH REAL-TIME ACCESS TO CUSTOMER INFORMATION. IT IS A MODERN, INTEGRATED, AND CENTRALIZED CRM TOOL THAT PROVIDES A COMMON INTERFACE FOR ALL RELATED CUSTOMER INFORMATION, WHICH CAN BE ACCESSED, UPDA

Delivery Order · U.S. Citizenship and Immigration Services · to Panamerica Computers, Inc. (UEI DPQEDJ6CXZM5) · data as of 2026-10-21

Obligated to date$11.30M2 actions

Current value$11.30Mwith options exercised

Period2026-01-30 → 2026-11-29current end date

Up for re-bid: ends 2026-11-29. Recompete brief →

What it is

Product or service: IT and Telecom - Business Application/Application Development Software As a Service (PSC DA10)
Industry: Other Computer Related Services (NAICS 541519)
Contracting office: Uscis Contracting Office(Erbur) (70SBUR)
Competition: Full and open after exclusion of sources · 4 offers received
Set-aside: HUBZone
Pricing: Firm fixed price
How it was bought: GWAC · under SEWP V (NNG15SD02B)
Solicitation: 70SBUR26Q00000008
Where the work is: Howard, MD · district MD-05
Topics: cloud

Obligations by fiscal year

FY2026$11.30M

SpendQuery holds FY2023 on; earlier years are on USAspending.gov.

Subcontractors: where the money went next

No subawards reported for this award. Primes report subawards of $30,000 or more; many awards have none.

Every action

2 actions since 2026-01-30. Each is a modification or amendment with the money it added or took back.

Date	Modification	Kind	Amount	What the agency wrote
2026-07-16	P00001	Supplemental agreement (work within scope)	$10.9K	ADDING STORAGE FOR SALESFORCE CRM SOFTWARE THAT SUPPORTS USCIS CALL CENTERS WITH REAL-TIME ACCESS TO CUSTOMER INFORMATION. IT IS A MODERN, INTEGRATED, AND CENTRALIZED CRM TOOL THAT PROVIDES A COMMON INTERFACE FOR ALL RELATED CUSTOMER INFORMATION, WHI
2026-01-30	0		$11.29M	SALESFORCE CRM SOFTWARE SUPPORTS USCIS CALL CENTERS WITH REAL-TIME ACCESS TO CUSTOMER INFORMATION. IT IS A MODERN, INTEGRATED, AND CENTRALIZED CRM TOOL THAT PROVIDES A COMMON INTERFACE FOR ALL RELATED CUSTOMER INFORMATION, WHICH CAN BE ACCESSED, UPDA

Source: USAspending.gov prime award transactions and FSRS subaward reports, as loaded by SpendQuery (data as of 2026-10-21). Amounts are obligations (money committed), not outlays. The official record on USAspending.gov ↗

Putting the award page together from the records…