70SBUR26F00000039↗

Name: 70SBUR26F00000039: Award for Omnichannel Real Time Survey Tool to Serve As a Unified System to Manage All Customer Inquiries Across Phone, Web, Email and Chat.
Creator: SpendQuery

AWARD FOR OMNICHANNEL REAL TIME SURVEY TOOL TO SERVE AS A UNIFIED SYSTEM TO MANAGE ALL CUSTOMER INQUIRIES ACROSS PHONE, WEB, EMAIL AND CHAT.

Bpa Call · U.S. Citizenship and Immigration Services · to Govplace, LLC (UEI JMVMGGNJGA29) · data as of 2026-09-30

Obligated to date$1.82M2 actions

Current value$1.82Mwith options exercised

Period2026-02-11 → 2027-01-11current end date

Up for re-bid: ends 2027-01-11. Recompete brief →

What it is

Product or service: IT and Telecom - Business Application/Application Development Support Services (Labor) (PSC DA01)
Industry: Other Computer Related Services (NAICS 541519)
Contracting office: Uscis Contracting Office(Erbur) (70SBUR)
Competition: Full and open competition
Pricing: Firm fixed price
How it was bought: Blanket purchase agreement (BPA) · under 70SBUR23A00000003
Where the work is: Prince Georges, MD · district MD-04

Obligations by fiscal year

FY2026$1.82M

SpendQuery holds FY2023 on; earlier years are on USAspending.gov.

Subcontractors: where the money went next

No subawards reported for this award. Primes report subawards of $30,000 or more; many awards have none.

Every action

2 actions since 2026-02-11. Each is a modification or amendment with the money it added or took back.

Date	Modification	Kind	Amount	What the agency wrote
2026-03-06	P00001	Administrative change	$0	OMNICHANNEL REAL TIME SURVEY TOOL TO SERVE AS A UNIFIED SYSTEM TO MANAGE ALL CUSTOMER INQUIRIES ACROSS PHONE, WEB, EMAIL AND CHAT. MODIFICATION TO CORRECT PERIOD OF PERFORMANCE IN SYSTEM.
2026-02-11	0		$1.82M	AWARD FOR OMNICHANNEL REAL TIME SURVEY TOOL TO SERVE AS A UNIFIED SYSTEM TO MANAGE ALL CUSTOMER INQUIRIES ACROSS PHONE, WEB, EMAIL AND CHAT.

Source: USAspending.gov prime award transactions and FSRS subaward reports, as loaded by SpendQuery (data as of 2026-09-30). Amounts are obligations (money committed), not outlays. The official record on USAspending.gov ↗