91003123F0311↗
F.H. Cann & Associates, Inc. received this contract from Fsa Acquisitions Office, Department of Education: $42.82M obligated so far for support- management: financial. Its period of performance ended 2024-11-04.
Key facts · data as of Oct 25, 2026
- Recipient
- F.H. Cann & Associates, Inc.
- Awarding agency
- Department of Education
- Contracting office
- Fsa Acquisitions Office (910031)
- Obligated to date
- $42.82M
- Potential value
- $42.82M
- Ends
- 2024-11-04
Source: USAspending.gov prime award records (obligations: money committed, not outlays), data as of Oct 25, 2026.
Cite this page: SpendQuery, Award 91003123F0311, data as of Oct 25, 2026, https://spendquery.com/award?id=CONT_AWD_91003123F0311_9100_91003120D0008_9100
F.H. Cann & Associates, Inc.: all federal awards · Department of Education: spending · Fsa Acquisitions Office: what it buys
THE PURPOSE OF THIS REQUIREMENT IS TO ISSUE IDENTICAL STEADY-STATE TASK ORDERS FOR NON-SERVICING CONTACT CENTER SUPPORT BACK-OFFICE PROCESSING TO ALL BPO PROVIDERS.
What it is
- Product or service
- Support- Management: Financial (PSC R710)
- Industry
- Financial Transactions Processing, Reserve, and Clearinghouse Activities (NAICS 522320)
- Contracting office
- Fsa Acquisitions Office (910031)
- Competition
- Full and open competition · 4 offers received
- Pricing
- Firm fixed price
- How it was bought
- Multiple-award IDIQ · under 91003120D0008
- Where the work is
- Essex, MA · district MA-06
Obligations by fiscal year
SpendQuery holds FY2023 on; earlier years are on USAspending.gov.
Subcontractors: where the money went next
No subawards reported for this award. Primes report subawards of $30,000 or more; many awards have none.
Every action
17 actions since 2023-05-05. Each is a modification or amendment with the money it added or took back.
| Date | Modification | Kind | Amount | What the agency wrote |
|---|---|---|---|---|
| 2025-09-11 | P00016 | Funding only | -$148.4K | TO DE-OBLIGATE FUNDS. |
| 2025-02-13 | P00015 | Funding only | -$2.55M | 91003123F0311 |
| 2024-10-31 | P00014 | Supplemental agreement (work within scope) | $3.62M | THE TOTAL OBLIGATED AMOUNT FOR THIS TASK ORDER HAS INCREASED BY $3,619,250.69 FROM $41,896,869.01 TO $45,516,119.70. ADD CR 6598 AIMS USER ACCESS, CR 7214 QUICK PACE SABER FAFSA FSAIC EXTENDED HOURS AND SURGE SUPPORT AND THE COST PROTECTION PROGRAM. |
| 2024-09-27 | P00013 | Supplemental agreement (work within scope) | $7.93M | TOTAL TO VALUE HAS INCREASED TO $41,896,869.01. ADD CRS 6948 NG DCC CCP UPGRADE - MIGRATION TO THE CLOUD, 7132 NG DCC CONTACT CENTERS SUPPORT OF DCC RELEASE 8.1, 7131 DCC BPO WINDOWS 11 PILOT TEST, AND 7069 CRIBL LOAD BALANCER & WORKER SERVERS. |
| 2024-09-23 | P00012 | Funding only | -$750.0K | THE TOTAL OBLIGATED AMOUNT FOR THIS TASK ORDER HAS DECREASED BY $750,000.00 FROM $34,721,867.32 TO $33,971,867.32. THE TOTAL TASK ORDER VALUE HAS DECREASED TO $33,971,867.32 |
| 2024-09-05 | P00011 | Administrative change | $0 | TO ISSUE A STOP WORK ORDER IN ACCORDANCE WITH BPO IDIQ CONTRACT CLAUSE 52.242-15 STOP WORK ORDER FOR CHANGE REQUEST (CR) 7109 BPO SUPPORT OF STUDENT DEBT RELIEF (SDR). |
| 2024-08-13 | P00010 | Supplemental agreement (work within scope) | $1.11M | IMPLEMENTATION OF CR 7109 (STUDENT DEBT RELIEF) AND CR 7034 (DCC CCP CLOUD MIGRATION PHASE 1). FUNDING IS INCREASED BY $1,107,427.20 FROM $33,214,440.12 TO $34,321,867.32. THIS TASK ORDER IS FULLY FUNDED. |
| 2024-08-07 | P00009 | Supplemental agreement (work within scope) | $0 | THE PURPOSE OF THIS MODIFICATION IS TO REVISE TASK BILLING CODES TO REFLECT AN UPDATE IN AVERAGE TASK TIME. TO INCORPORATE CR 7100 UNDER SECTION C4.4.4 CHANGE MANAGEMENT REQUIREMENTS. |
| 2024-06-28 | P00008 | Supplemental agreement (work within scope) | $4.81M | THIS MODIFICATION TRANSITIONS SPECIALTY PROGRAMS, INCORPORATES CRS, ADDS FUNDING, UPDATES POCS, AND UPDATES EDAR 3452.232-72. THE TOTAL OBLIGATED AMOUNT HAS INCREASED BY $4,806,536.80 FROM $28,807,903.32 TO $33,614,440.12. |
| 2024-05-01 | P00007 | Option exercised | $10.54M | EXERCISE FAR 52.217-8, EXTENSION OF SERVICES THROUGH OCTOBER 31, 2024. THE TOTAL OBLIGATED AMOUNT FOR THIS TASK ORDER HAS INCREASED BY $10,540,741.00 FROM $18,267,162.31 TO $28,807,903.32. THE TOTAL TASK ORDER VALUE HAS INCREASED TO $28,807,903.32. |
| 2024-04-11 | P00006 | Funding only | $680.0K | FUNDING FOR THIS TASK ORDER HAS INCREASED BY $680,000.00 FROM $17,587,162.31 TO $18,267,162.31. THE TOTAL TASK ORDER VALUE HAS INCREASED TO $18,267,162.31. |
| 2024-04-02 | P00005 | Supplemental agreement (work within scope) | $0 | THE PURPOSE OF THIS MODIFICATION IS TO REVISE A TASK BILLING CODE, UPDATE THE COMMON PRICING TABLE AND IMPLEMENT MONETARY ADJUSTMENTS. |
| 2024-03-18 | P00003 | Supplemental agreement (work within scope) | $0 | REVISED INVOICE INSTRUCTIONS, TASK BILLING CODES AND TASK DESCRIPTIONS FOR PSLF WORK INCORPORATED NEW BLS ECI RATES EFFECTIVE SEPT 2023 DOCUMENTED ATP FOR CRS 6804 AND 6839 AND REMOVED POCS. |
| 2024-02-28 | P00004 | Funding only | $4.13M | FUNDING FOR THIS TO HAS INCREASED BY $4,131,615.35 FROM $13,455,546.96 TO $17,587,162.31. THE TOTAL TASK ORDER VALUE REMAINS THE SAME AT $17,865,515.50. |
| 2023-10-24 | P00002 | Supplemental agreement (work within scope) | $0 | MODIFICATION TO REMOVE OMBUDSMAN DISPUTE TASKS, SLAS, AND PRICING FROM PWS, INCORPORATE APPROVED CRS, AND UPDATE TO POCS. |
| 2023-09-26 | P00001 | Funding only | $1.91M | PROVIDE INCREMENTAL FUNDING THROUGH 1/10/2024. UPDATING SECTION I.2 EDAR 3452.232-72 LIMITATION OF GOVERNMENT'S OBLIGATION. |
| 2023-05-05 | 0 | $11.55M | THE PURPOSE OF THIS REQUIREMENT IS TO ISSUE IDENTICAL STEADY-STATE TASK ORDERS FOR NON-SERVICING CONTACT CENTER SUPPORT BACK-OFFICE PROCESSING TO ALL BPO PROVIDERS. |
Source: USAspending.gov prime award transactions and FSRS subaward reports, as loaded by SpendQuery (data as of 2026-10-25). Amounts are obligations (money committed), not outlays. The official record on USAspending.gov ↗