70FBTX22F00000028↗

Ttec Government Solutions LLC received this contract from Texas Npsc(Txnp), Federal Emergency Management Agency: $2.72M obligated so far for support- management: data collection. Its period of performance ended 2023-04-13.

Key facts · data as of Oct 26, 2026

Recipient
Ttec Government Solutions LLC
Awarding agency
Federal Emergency Management Agency (Department of Homeland Security)
Contracting office
Texas Npsc(Txnp) (70FBTX)
Obligated to date
$2.72M
Potential value
$5.72M
Ends
2023-04-13

Source: USAspending.gov prime award records (obligations: money committed, not outlays), data as of Oct 26, 2026.

Cite this page: SpendQuery, Award 70FBTX22F00000028, data as of Oct 26, 2026, https://spendquery.com/award?id=CONT_AWD_70FBTX22F00000028_7022_70FBTX21A00000004_7022

ESTABLISH A CALL ORDER FOR TURNKEY CALL CENTER SUPPORT & TEMPORARY CALL AGENTS

Bpa Call · Federal Emergency Management Agency · to Ttec Government Solutions LLC (UEI ZSFKFBKXEXX3) · data as of 2026-10-26

Obligated to date$2.72M8 actions
Current value$5.72Mwith options exercised
Period2022-09-30 → 2023-04-13up to 2023-08-18 with options
Passed on$1.72Mto 2 subcontractors

What it is

Product or service
Support- Management: Data Collection (PSC R702)
Industry
Other Computer Related Services (NAICS 541519)
Contracting office
Texas Npsc(Txnp) (70FBTX)
Competition
Full and open competition
Pricing
Labor hours
How it was bought
Blanket purchase agreement (BPA) · under 70FBTX21A00000004
Solicitation
70FBTX22Q00000004
Where the work is
Douglas, CO · district CO-04
Funding law
COVID-19 laws, Other emergency or disaster supplementals

Obligations by fiscal year

FY2023$2.72M

SpendQuery holds FY2023 on; earlier years are on USAspending.gov.

Subcontractors: where the money went next

2 subawards totaling $1.72M (63.3% of what was obligated), as Ttec Government Solutions LLC reported them. Primes report subawards of $30,000 or more; smaller ones and unreported ones aren't here.

SubcontractorAmountSubawardsWhereFirstLast
Viateq Corp$874.9K1VA2022-10-042022-10-04
Katmai Integrated Solutions, LLC$849.9K1AK2022-10-042022-10-04
The largest single subawards
DateToAmountFor
2022-10-04Viateq Corporation$874.9KCONTACT CENTER AGENT STAFFING
2022-10-04Katmai Integrated Solutions, LLC$849.9KCONTACT CENTER AGENT STAFFING

Every action

8 actions since 2022-10-27. Each is a modification or amendment with the money it added or took back.

DateModificationKindAmountWhat the agency wrote
2023-08-17P00008Administrative change-$6.04MDE-OBLIGATION
2023-04-12P00007Change order$0MODIFICATION TO RETROACTIVELY INCREASE CONTRACT LINE ITEMS FOR OC3 CALL ORDER 5 IN ACCORDANCE WITH E.O. 14026.
2023-03-23P00006Option exercised$354.6KMODIFICATION TO EXERCISE OPTION 3, 3RD 30-DAY EXTENSION FOR TURNKEY CALL CENTER SUPPORT & TEMPORARY CALL AGENTS
2023-02-24P00005Option exercised$413.7KMODIFICATION TO EXERCISE OPTION 3, 2ND 30-DAY EXTENSION FOR TURNKEY CALL CENTER SUPPORT & TEMPORARY CALL AGENTS
2023-01-27P00004Option exercised$531.9KMODIFICATION TO EXERCISE OPTION 3, 30-DAY EXTENSION FOR TURNKEY CALL CENTER SUPPORT & TEMPORARY CALL AGENTS
2022-12-22P00003Option exercised$1.48MMODIFICATION TO EXERCISE OPTION 3 FOR TURNKEY CALL CENTER SUPPORT & TEMPORARY CALL AGENTS
2022-11-22P00002Option exercised$3.00MMODIFICATION TO EXERCISE OPTION 2 FOR TURNKEY CALL CENTER SUPPORT & TEMPORARY CALL AGENTS
2022-10-27P00001Option exercised$3.00MMODIFICATION TO EXERCISE OPTION 1 FOR TURNKEY CALL CENTER SUPPORT & TEMPORARY CALL AGENTS

Source: USAspending.gov prime award transactions and FSRS subaward reports, as loaded by SpendQuery (data as of 2026-10-26). Amounts are obligations (money committed), not outlays. The official record on USAspending.gov ↗