70FBTX21A00000004↗

Ttec Government Solutions LLC received this contract vehicle from Texas Npsc(Txnp), Federal Emergency Management Agency: $0 obligated so far for support- management: data collection. It runs to 2026-12-21.

Key facts · data as of Oct 25, 2026

Recipient
Ttec Government Solutions LLC
Awarding agency
Federal Emergency Management Agency (Department of Homeland Security)
Contracting office
Texas Npsc(Txnp) (70FBTX)
Obligated to date
$0
Potential value
$228.42M
Ends
2026-12-21

Source: USAspending.gov prime award records (obligations: money committed, not outlays), data as of Oct 25, 2026.

Cite this page: SpendQuery, Award 70FBTX21A00000004, data as of Oct 25, 2026, https://spendquery.com/award?id=CONT_IDV_70FBTX21A00000004_7022

BPA FOR CALL ORDERS WHEN A DISASTER OCCURS FOR TURNKEY CALL CENTER SUPPORT & TEMPORARY CALL AGENTS IN HANDLING UP TO 147,000 PRODUCTION HOURS PER WEEK.

Bpa · Federal Emergency Management Agency · to Ttec Government Solutions LLC (UEI ZSFKFBKXEXX3) · data as of 2026-10-25

Obligated to date$07 actions
Potential value$228.42Mif every option is used
Period2021-06-14 → 2026-12-21current end date

Up for re-bid: ends 2026-12-21. Recompete brief →

What it is

Product or service
Support- Management: Data Collection (PSC R702)
Industry
Other Computer Related Services (NAICS 541519)
Contracting office
Texas Npsc(Txnp) (70FBTX)
Competition
Full and open competition · 8 offers received
Pricing
Labor hours
How it was bought
Contract vehicle (IDV) itself · under GS35F151GA

Obligations by fiscal year

FY2023$0
FY2024$0
FY2025$0
FY2026$0

SpendQuery holds FY2023 on; earlier years are on USAspending.gov.

Subcontractors: where the money went next

No subawards reported for this award. Primes report subawards of $30,000 or more; many awards have none.

Orders under this vehicle

7 orders worth $52.71M (current value). The largest:

Every action

7 actions since 2023-04-13. Each is a modification or amendment with the money it added or took back.

DateModificationKindAmountWhat the agency wrote
2026-06-22P00010Option exercised$0MODIFICATION P0010 IS TO EXTEND OPTION 4 FOR 180 DAYS ON THE BPA FOR THE OUTSOURCED CONTACT CENTER CONTRACT .
2025-05-16P00009Option exercised$0MODIFICATION P0009 EXERCISE BPA OPTION 4 IMPLEMENTING THE PRESIDENTS DEPARTMENT OF GOVERNMENT EFFICIENCY COST EFFICIENCY INITIATIVE FALLS WITHIN SECTION 2(D) AS A NON-COVERED CONTRACT.
2024-06-04P00008Administrative change$0MODIFICATION P00008 UPDATE SECURITY CLAUSES
2024-06-04P00007Option exercised$0MODIFICATION P00007 EXERCISES OPTION PERIOD 3
2024-04-22P00006Change order$0MODIFICATION P00006 INCREASES THE BPA RATES FOR OPTION PERIOD 2, 3 & 4 IN ACCORDANCE WITH ACQUISITION ALERT 24-02 DATED 11/15/2023 EXECUTIVE ORDER 14026 EFFECTIVE JANUARY 1, 2024.
2023-05-17P00005Option exercised$0EXERCISE OPTION 2
2023-04-13P00004Administrative change$0THE PURPOSE OF MODIFICATION P0003 TO 70FBTX21A00000004 IS TO INCORPORATE EXECUTIVE ORDER 14026

Source: USAspending.gov prime award transactions and FSRS subaward reports, as loaded by SpendQuery (data as of 2026-10-25). Amounts are obligations (money committed), not outlays. The official record on USAspending.gov ↗