70FBTX25F00000027↗
Ttec Government Solutions LLC received this contract from Texas Npsc(Txnp), Federal Emergency Management Agency: $40.71M obligated so far for support- management: data collection. Its period of performance ended 2025-10-25.
Key facts · data as of Oct 30, 2026
- Recipient
- Ttec Government Solutions LLC
- Awarding agency
- Federal Emergency Management Agency (Department of Homeland Security)
- Contracting office
- Texas Npsc(Txnp) (70FBTX)
- Obligated to date
- $40.71M
- Potential value
- $40.71M
- Ends
- 2025-10-25
Source: USAspending.gov prime award records (obligations: money committed, not outlays), data as of Oct 30, 2026.
Cite this page: SpendQuery, Award 70FBTX25F00000027, data as of Oct 30, 2026, https://spendquery.com/award?id=CONT_AWD_70FBTX25F00000027_7022_70FBTX21A00000004_7022
Ttec Government Solutions LLC: all federal awards · Department of Homeland Security: spending · Texas Npsc(Txnp): what it buys
OC3 CALL ORDER 15
What it is
- Product or service
- Support- Management: Data Collection (PSC R702)
- Industry
- Other Computer Related Services (NAICS 541519)
- Contracting office
- Texas Npsc(Txnp) (70FBTX)
- Competition
- Full and open competition
- Pricing
- Labor hours
- How it was bought
- Blanket purchase agreement (BPA) · under 70FBTX21A00000004
- Solicitation
- 70FBTX25Q00000002
- Where the work is
- Arapahoe, CO · district CO-06
- Funding law
- Other emergency or disaster supplementals
Obligations by fiscal year
SpendQuery holds FY2023 on; earlier years are on USAspending.gov.
Subcontractors: where the money went next
No subawards reported for this award. Primes report subawards of $30,000 or more; many awards have none.
Every action
17 actions since 2024-11-08. Each is a modification or amendment with the money it added or took back.
| Date | Modification | Kind | Amount | What the agency wrote |
|---|---|---|---|---|
| 2026-08-17 | P00016 | Funding only | -$24.03M | THE PURPOSE OF THIS MODIFICATION IS TO DE-OBLIGATE AND CLOSEOUT. |
| 2025-10-11 | P00015 | Supplemental agreement (work within scope) | $926.2K | THE PURPOSE OF THIS MODIFICATION IS TO EXERCISE OPTION FOR THE OUTSOURCED CONTACT CENTER FOR CUSTOMER SERVICE AGENTS. |
| 2025-09-11 | P00014 | Option exercised | $6.75M | THE PURPOSE OF THIS MODIFICATION IS TO EXERCISE OUTSOURCED CONTACT CENTER CONTRACTS CALL ORDER 15 OPTION 10 FOR TEMPORARY AGENTS TO ASSIST THE DISASTER CALL CENTER |
| 2025-09-10 | P00013 | Administrative change | $0 | OC3 CALL ORDER 15 OPTION 9 ADMINISTRATIVE MODIFICATION IMPLEMENTING THE PRESIDENTS DEPARTMENT OF GOVERNMENT EFFICIENCY COST EFFICIENCY INITIATIVE, FALL WITHIN SECTION 2(D) AS A NON-COVERED CONTRACT |
| 2025-08-11 | P00012 | Option exercised | $8.00M | OC3 CALL ORDER 15 OPTION 9 EXERCISE OPTION IMPLEMENTING THE PRESIDENTS DEPARTMENT OF GOVERNMENT EFFICIENCY COST EFFICIENCY INITIATIVE, FALL WITHIN SECTION 2(D) AS A NON-COVERED CONTRACT |
| 2025-08-11 | P00011 | Administrative change | $0 | OC3 CALL ORDER 15 OPTION 8 ADMINISTRATIVE MODIFICATION IMPLEMENTING THE PRESIDENTS DEPARTMENT OF GOVERNMENT EFFICIENCY COST EFFICIENCY INITIATIVE, FALL WITHIN SECTION 2(D) AS A NON-COVERED CONTRACT |
| 2025-08-08 | P00010 | Administrative change | $0 | OC3 CALL ORDER 15 OPTION 8 MODIFICATION TO EXTEND THE PERIOD OF PERFORMANCE FOR THREE DAYS |
| 2025-07-10 | P00009 | Option exercised | $8.00M | OC3 CALL ORDER 15 OPTION 8 IMPLEMENTING THE PRESIDENTS DEPARTMENT OF GOVERNMENT EFFICIENCY COST EFFICIENCY INITIATIVE, FALL WITHIN SECTION 2(D) AS A NON-COVERED CONTRACT AND ALIGNS WITH PUBLIC SAFETY |
| 2025-07-03 | P00008 | Administrative change | $0 | OC3 CALL ORDER 15 INTERIM AGREEMENT PRESERVING THE ACTIVE CONTRACT STATUS IMPLEMENTING THE PRESIDENTS DEPARTMENT OF GOVERNMENT EFFICIENCY COST EFFICIENCY INITIATIVE, FALL WITHIN SECTION 2(D) AS A NON-COVERED CONTRACT AND ALIGNS WITH PUBLIC SAFETY |
| 2025-06-03 | P00007 | Option exercised | $8.00M | OC3 CALL ORDER 15 OPTION 7 IMPLEMENTING THE PRESIDENTS DEPARTMENT OF GOVERNMENT EFFICIENCY COST EFFICIENCY INITIATIVE, FALL WITHIN SECTION 2(D) AS A NON-COVERED CONTRACT AND ALIGNS WITH PUBLIC SAFETY |
| 2025-05-05 | P00006 | Option exercised | $1.33M | THE PURPOSE OF THIS MODIFICATION IS TO EXERCISE OUTSOURCED CONTACT CENTER CONTRACTS CALL ORDER 15 OPTION 6 FOR TEMPORARY AGENTS TO ASSIST THE DISASTER CALL CENTER |
| 2025-04-03 | P00005 | Option exercised | $0 | THE PURPOSE OF THIS MODIFICATION IS TO EXERCISE OUTSOURCED CONTACT CENTER CONTRACTS CALL ORDER 15 OPTION 5 FOR TEMPORARY AGENTS TO ASSIST THE DISASTER CALL CENTER |
| 2025-03-06 | P00004 | Option exercised | $8.00M | OC3 CALL ORDER 15 OPTION 4 IMPLEMENTING THE PRESIDENTS DEPARTMENT OF GOVERNMENT EFFICIENCY COST EFFICIENCY INITIATIVE, FALL WITHIN SECTION 2(D) AS A NON-COVERED CONTRACT AND ALIGNS WITH PUBLIC SAFETY |
| 2025-02-03 | P00003 | Funding only | $0 | THE PURPOSE OF THIS MODIFICATION IS TO EXERCISE OUTSOURCED CONTACT CENTER CONTRACTS CALL ORDER 15 OPTION 3 FOR TEMPORARY AGENTS TO ASSIST THE DISASTER CALL CENTER |
| 2025-01-08 | P00002 | Option exercised | $7.91M | OC3 CALL ORDER 15 OPTION 2 |
| 2024-12-05 | P00001 | Option exercised | $7.91M | OC3 CALL ORDER 15 OPTION 1 |
| 2024-11-08 | 0 | $7.91M | OC3 CALL ORDER 15 |
Source: USAspending.gov prime award transactions and FSRS subaward reports, as loaded by SpendQuery (data as of 2026-10-30). Amounts are obligations (money committed), not outlays. The official record on USAspending.gov ↗