Putting the award page together from the records…
Putting the award page together from the records…
STEADY-STATE TASK ORDER 2 AWARDED AGAINST THE EDFINANCIAL NEXT GEN (NG) BUSINESS PROCESS OPERATIONS (BPO) IDIQ CONTRACT FOR NON-SERVICING AND SPECIALTY PROGRAMS (SPS) CONTACT CENTER SUPPORT AND BACK-OFFICE PROCESSING.
Up for re-bid: ends 2026-12-21. Recompete brief →
SpendQuery holds FY2023 on; earlier years are on USAspending.gov.
No subawards reported for this award. Primes report subawards of $30,000 or more; many awards have none.
26 actions since 2024-10-29. Each is a modification or amendment with the money it added or took back.
| Date | Modification | Kind | Amount | What the agency wrote |
|---|---|---|---|---|
| 2026-09-24 | P00026 | Supplemental agreement (work within scope) | $4.99M | EXTENSION OF SERVICES AND FUNDING. |
| 2026-08-18 | P00025 | Funding only | -$1.54M | DE-OBLIGATION OF FUNDS. |
| 2026-07-23 | P00024 | Supplemental agreement (work within scope) | $0 | BPO, IMPLEMENT CR BPO CONTACT CENTERS SUPPORT OF DCC RELEASE 11.0 DIGITAL AND CUSTOMER CARE PLATFORM FEATURE. |
| 2026-07-23 | P00023 | Supplemental agreement (work within scope) | $0 | BPO, IMPLEMENT ACARI. |
| 2026-06-26 | P00022 | Supplemental agreement (work within scope) | $1.90M | BPO, TO FULLY FUND OPTION PERIOD 2 AND ADD CRS. |
| 2026-05-12 | P00021 | Administrative change | $0 | TO ADD NO COST CHANGE REQUESTS. |
| 2026-04-30 | P00020 | Option exercised | $18.46M | EXERCISE OPTION PERIOD 2. |
| 2026-04-20 | P00019 | Supplemental agreement (work within scope) | $0 | ADD NO COST CRS. |
| 2026-02-23 | P00018 | Funding only | -$3.0K | DE-OBLIGATE FUNDING. |
| 2026-01-22 | P00017 | Funding only | $4.30M | FULLY FUND OPTION PERIOD 1. |
| 2026-01-07 | P00016 | Funding only | $9.02M | FULLY FUND OPTION PERIOD 1. |
| 2025-12-31 | P00015 | Funding only | $0 | A NO COST MODIFICATION TO EXTEND THE USE OF FUNDING. |
| 2025-12-16 | P00013 | Supplemental agreement (work within scope) | $0 | A NO COST MODIFICATION TO ADD CRS AND ADDRESS AND HOO CHANGE. |
| 2025-11-26 | P00012 | Supplemental agreement (work within scope) | $0 | A NO COST MODIFICATION TO EXTEND ACARI. |
| 2025-09-30 | P00011 | Option exercised | $5.75M | TO EXERCISE OPTION PERIOD 1 AND PROVIDE INCREMENTAL FUNDING. |
| 2025-09-24 | P00010 | Funding only | $3.65M | TO PROVIDE FULL FUNDING. |
| 2025-09-02 | P00009 | Supplemental agreement (work within scope) | $1.38M | TO PROVIDE INCREMENTAL FUNDING AND INCORPORATE NO COST CRS. |
| 2025-08-19 | P00008 | Supplemental agreement (work within scope) | $8.55M | TO PROVIDE INCREMENTAL FUNDING AND INCORPORATE NO COST CRS. |
| 2025-07-01 | P00007 | Supplemental agreement (work within scope) | $3.11M | TO PROVIDE INCREMENTAL FUNDING AND INCORPORATE A NO COST CR. |
| 2025-05-30 | P00006 | Supplemental agreement (work within scope) | $2.50M | THE DECREASE PER TASK PRICING FOR INBOUND CALLS AND CHATS |
| 2025-05-15 | P00005 | Supplemental agreement (work within scope) | $0 | THE DECREASE PER TASK PRICING FOR INBOUND CALLS AND CHATS |
| 2025-04-30 | P00004 | Funding only | $2.65M | 91003125F0302 |
| 2025-03-20 | P00003 | Supplemental agreement (work within scope) | $0 | 91003125F0302 |
| 2025-02-03 | P00002 | Supplemental agreement (work within scope) | $9.59M | CHANGE REQUESTS WERE ADDED AND INCREMENTAL FUNDING PROVIDED. |
| 2024-12-20 | P00001 | Supplemental agreement (work within scope) | $7.87M | 91003125F0302 |
| 2024-10-29 | 0 | $7.77M | STEADY-STATE TASK ORDER 2 AWARDED AGAINST THE EDFINANCIAL NEXT GEN (NG) BUSINESS PROCESS OPERATIONS (BPO) IDIQ CONTRACT FOR NON-SERVICING AND SPECIALTY PROGRAMS (SPS) CONTACT CENTER SUPPORT AND BACK-OFFICE PROCESSING. |
Source: USAspending.gov prime award transactions and FSRS subaward reports, as loaded by SpendQuery (data as of 2026-10-20). Amounts are obligations (money committed), not outlays. The official record on USAspending.gov ↗