Industry · NAICS 561422
Telemarketing Bureaus and Other Contact Centers
Open notices · Coming up for re-bid · Who wins this work · Typical award sizes
Money by year
Obligations (money committed) in prime awards, from USAspending.gov.
Agencies buying it, FY2025
- Department of Health and Human Services $876.41M
- Department of Homeland Security $128.42M
- Department of the Treasury $109.89M
- Department of Defense $44.26M
- Department of Veterans Affairs $27.72M
- Department of Energy $5.66M
- Department of Housing and Urban Development $3.58M
- Environmental Protection Agency $1.90M
Offices buying the most, FY2025
- Ofc of Acquisition and Grants Management $847.84M
- Texas Npsc(Txnp) $121.85M
- IT Operations $90.32M
- Sac Frederick (36C10X) $27.58M
- Navsup FLT Log CTR Norfolk $27.35M
- IT Strategy and Modernization $19.22M
- CDC Office of Acquisition Services $18.99M
- W6QM Micc-Ft Knox $10.14M
Companies winning it, FY2025
- Maximus, Inc. $1.11B
- Bowen Consulting Group, Inc., the $27.58M
- Strategic Data Systems, Inc. $25.79M
- Kech Inc $14.02M
- Fred Hutchinson Cancer Center $7.80M
- Peckham Vocational Industries, Inc. $2.94M
- Leidos Holdings, Inc. $2.78M
- Goodwill Vision Enterprises, Inc. $1.90M
- Pearl Interactive Network LLC $1.78M
- Lbo Technology LLC $1.52M
Where the work is, FY2025
- Virginia $1.02B
- Maryland $116.77M
- Tennessee $25.79M
- Kentucky $21.45M
- District of Columbia $8.97M
- Washington $7.80M
- West Virginia $5.96M
- Maine $1.52M
Contracts ending in the next 12 months
23 contracts, $6.95B with options. The largest:
| Contract | Incumbent | Ends | Value with options |
|---|---|---|---|
| 89303025FET000019 CALL ORDER FOR ENERGY CENTER 2.5 UNDER THE MAXIMUS FEDERAL SERVICES, INC BPA 89303024AET00003. | Maximus Federal Services, Inc. | 2026-12-31 | $3.82M |
| 15F06726F0000006 CALL CENTER SERVICES | Kech Inc | 2027-01-29 | $17.61M |
| 89303025FET000020 CALL ORDER FOR INFINITY APPLICATION SERVICES UNDER THE MAXIMUS FEDERAL SERVICES, INC BPA 89303024AET00003. | Maximus Federal Services, Inc. | 2027-02-04 | $11.34M |
| 36C10X25C0002 BRIDGE CONTRACT FOR CONTACT CENTER STAFFING SUPPORT | Bowen Consulting Group, Inc., the | 2027-02-05 | $61.30M |
| N0018922C0002 HUMAN RESOURCES BENEFITS CONTACT CENTER | Lbo Technology LLC | 2027-02-28 | $7.28M |
| 75D30125F00212 PROJECT TITLE: CENTERS FOR DISEASE CONTROL AND PREVENTION (CDC) NATIONAL CENTER FOR IMMUNIZATION AND RESPIRATORY DISEASES (NCIRD) VACCINE ORDER MANAGEMENT CONTACT CENTER OPERATIONS. | Maximus Federal Services, Inc. | 2027-03-22 | $9.94M |
| 47QACA26F0241 OPM ANNUITANT HEALTH BENEFIT OPEN SEASON CALL CENTER SUPPORT SERVICES | Maximus Federal Services, Inc. | 2027-03-31 | $23.31M |
| 140D0425P0059 PIPELINE ASSESSMENT GROUP (PAG) CONTACT SUPPORT SERVICES PEACE CORPS / OFFICE OF VOLUNTEER RECRUITMENT AND SELECTION SERVICES | BD2, LLC | 2027-04-06 | $3.02M |
| 70T01023F5600N001 TSA CONTACT CENTER (TCC) IS TO PROVIDE A WIDE RANGE OF AUTOMATED AND MANUAL CUSTOMER SUPPORT SERVICES TO RESPOND TO INQUIRIES ABOUT TSA PROGRAMS AND POLICIES. | Kech Inc | 2027-04-14 | $52.78M |
| 75N91025C00008 THE NATIONAL CANCER INSTITUTE'S (NCI) CANCER INFORMATION SERVICE (CIS) IS AN EXISTING AND ESTABLISHED CRITICAL COMPONENT OF HEALTHCARE DELIVERY, PARTICULARLY IN FACILITATING PUBLIC ACCESS TO CLINICAL TRIALS. ESTABLISHED UNDER THE NATIONAL CANCER | Fred Hutchinson Cancer Center | 2027-04-30 | $49.93M |
Open notices
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From USAspending.gov prime awards and SAM.gov notices. Sources and limits